Every email from Aucta comes from noreply@email.getaucta.app and carries the Aucta mark at the top and support@getaucta.com at the bottom. There is no tracking in them: no pixel, and no link rewritten to count clicks.
Signing in
- An invitation to Aucta, naming the business when there is one. The button sets your password.
- A password reset, when you ask for one. The link works once.
- A code, when Aucta needs to check it is you.
- Confirming a new email address. When the address changes, both the old and the new one may be asked.
Security notices
An email when your password or email address changes, and when two-step sign-in is turned on or removed. If you did not do it, press "Secure my account" and change your password.
Your business
- An invitation to a business when you are already on Aucta. You accept it on Home.
- Welcome, once, when a business finishes Start here.
- Suspended, or active again, to the owner. A suspension email says why.
Receipts
Receipts for credits come from Stripe, not from Aucta.
Writing to us
Write to support@getaucta.com. A person reads it and answers from there.
Aucta never asks for your password by email.